Flower arrangement came quicker than I was expecting, and they looked professional and beautiful, which I was extremely pleased with -- the florist here does amazing work, and it shows. I was surprised, though, when there was an additional $15 charge placed on my credit card, which the florist and I did not discuss. I called and left a message with the shop, describing that I wished to speak to someone about this anomalous charge on my card. Jamie, the shop owner, got back to me within what seems to be minutes after hearing my message. He was understanding and apologetic, and offered me a complete refund on my order as a remedy. That kind of compassionate customer service is simply unavailable from other businesses. In the future, I will be purchasing my floral arrangements from Mountainside Florist.
Got a boutineer at the last minute for waaay cheaper than weis or anywhere else
Unprofessional- I scheduled an appointment and the day before was left a message cancelling. Unfortunately, I didn't get the message until after arriving at my appointment and no one could help me. Shot an e-mail to reschedule with no response. Called a few days later to reschedule and was told that she could only meet with us during the week, but couldn't do evenings (most people work during the week/day). Then was told that I could just make the flowers myself because they're not that hard! What?! These are wedding bouquets!
Mountainside Florist is a US Florist based in Boonsboro, Maryland. Mountainside Florist is located at 311 S Main St, Boonsboro, MD 21713, USA.
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