Usually have good service and food but tonight we sat at a table for over 10 minutes without being greeted by staff or offered menu's. It will be awhile before we are back .
We had a delivery just 2 nights ago. The delivery driver was very prompt and polite and I tipped him generously for that. However after that, things got worse. My 3 kids, husband and I all grabbed slices and within seconds looked around and no one was eating. Something tasted off and awful. We have here since 2012 and have either picked up, eaten there or had delivery quite a few times and it was not the same. I quickly had to figure out something else fast for dinner, as it was our quick night for dinner (Scouts). So after I disappointed my kids with pb&j, I called the restaurant. The person who answered the phone was the delivery driver. He seemed concerned and offered an explanation that it could be because they use beer in the dough and perhaps we had gotten a fresh batch of dough and the flavor was strong. He asked if I wanted to speak to a manager. I said yes. I explained the previous events to the manager and that I still had 2 nearly full extra large pizzas on my table, with several bites taken out of 5 pieces and no one would eat it. He seemed to not care, no offers to make things right. Perhaps I was too nice and polite? Ridiculous that I'd need to be anything otherwise.
Ever since moving to the area about a year ago, Vesta's has become our go-to for pizza, pasta, and salads! We typically order delivery, but every once and a while we go hang out. Staff is always friendly and helpful!
Nice atmosphere, especially in the cooler months. Service was good, but short staffed. Food is always great, with the specialty pizzas and fried green bean being our regulars. It's only a short drive from here to Nutters Ice Cream, for a special finish for an evening.
The food was good & service was fine. However, watching the cooks make the food had me concerned. No one was wearing gloves or hair nets. I watched one guy grab a rag to wipe the floor and go right back to cooking. One person used their cell phone while kneeing the pizza dough; again with bare hands with no washing in-between.
Vesta Pizzeria And Family Restaurant is a US Restaurant based in Boonsboro, Maryland. Vesta Pizzeria And Family Restaurant is located at 2 S Main St, Boonsboro, MD 21713, USA.
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